Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr. Requirements Engineer

About your role:

Fiserv is a global leader in financial services technology, driving innovation that moves money and information for millions of people every day. As a Sr. Requirements Engineer, you will be the critical bridge between business strategy and technical delivery, translating complex stakeholder needs into precise functional specifications, user stories, and acceptance criteria. Your mission is to facilitate total alignment across Product, Engineering, and QA teams, ensuring that every solution we build is traceable, scalable, and perfectly aligned with our business goals.

What you’ll do:

• Elicit requirements using interviews, workshops, observations and document analysis.
• Write clear, concise, and testable requirements, user stories and acceptance criteria.
• Model processes, data and system interactions (e.g., process flows, UML, sequence diagrams) to clarify scope.
• Maintain and manage a single source of truth for requirements and traceability throughout the project lifecycle.
• Prioritize requirements in collaboration with product owners, stakeholders and delivery leads.
• Support backlog grooming, sprint planning and refinement sessions in Agile environments.
• Drive change-control for scope adjustments and manage requirement versioning.
• Collaborate with architects and engineers to validate feasibility and design implications.
• Partner with QA to define test cases, support test execution and validate acceptance criteria.
• Facilitate UAT and capture stakeholder sign off.
• Ensure requirements meet regulatory, security and performance constraints where applicable.
• Communicate status, risks and impacts to stakeholders in a timely, straightforward manner.

Experience you’ll need to have:

• Demonstrated experience (typically 3+ years) in requirements elicitation and documentation for software or systems projects.
• Previous Fiserv experience required, specifically Fiserv applications and Mainframes.
• Strong written and verbal communication and facilitation skills.
• Proven ability to produce testable requirements, user stories, and acceptance criteria.
• Familiarity with Agile practices and working with product owners and development teams.
• Experience with tools such as Jira, Confluence, or requirements management systems.
• Strong analytical and problem-solving skills; attention to detail.

Experience that would be great to have:

• Educational Background: Bachelor’s degree in Computer Science, Business Analytics, or a related field.
• Professional Certifications: Industry-recognized certifications such as PMP, Six Sigma, or CBAP (Certified Business Analysis Professional).
• Matrix Leadership: Experience driving project efforts and coordinating resources within a large, matrixed organization.
• Modeling Expertise: Advanced skills in visual modeling tools to represent complex system architecture.

How you’ll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel:

• Approximately 10-20% travel off-site or to other office locations is expected. 

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• ·Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

#LI-SH2

Salary Range

$111,000.00 - $188,400.00

These pay ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island and Washington. Pay ranges for employees in other states may differ.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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