Location: 555 St. Charles Drive, Thousand Oaks, CA
About Firstsource
Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries. American Recovery Service, Inc. - ARSI (a Firstsource company) in Thousand Oaks, California is a nationally recognized asset-recovery company.
With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.
Job Summary
We are looking for a candidate to serve as a Performance Manager, representing the company’s and client’s interests as a liaison. The candidate will have oversight and be responsible for driving the legal process and performance with several vendor law firms. The ideal candidate will be comfortable helping vendor firms assertively pursue litigation strategies by assisting with media support, file review, resolution discussions, and timely escalation of important issues. The applicant should be comfortable working with attorney and non-attorney firm management via regular daily contact and formalized weekly performance calls.
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Firstsource participates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.
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