Job Description

Morning Barista

Position: Morning Barista
Location: DoubleTree by Hilton, Downtown Portland, Oregon
Department: Food & Beverage
Reports To: Coffee Shop Manager

Job Overview:

The DoubleTree by Hilton in Downtown Portland is seeking a dedicated and energetic Morning Barista to join our team. The ideal candidate will be passionate about coffee, customer service, and creating a welcoming environment for our guests. This role involves preparing high-quality beverages, maintaining the cleanliness of the coffee shop, and providing exceptional service to our guests during the morning shift.

Key Responsibilities:

• Beverage Preparation:
  • Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies.
  • Ensure consistency and quality in every cup by following established recipes and presentation standards.
• Guest Service:
  • Greet guests warmly and provide excellent customer service.
  • Take guest orders accurately and efficiently.
  • Address guest inquiries and resolve any complaints in a professional and courteous manner.
• Operational Duties:
  • Operate and maintain coffee-making equipment, ensuring it is clean and in good working condition.
  • Keep the coffee shop area clean and organized, including counters, machines, and seating areas.
  • Restock supplies such as coffee beans, milk, and pastries as needed.
• Sales and Cash Handling:
  • Process transactions accurately using the point-of-sale system.
  • Handle cash and credit card transactions, ensuring proper cash handling procedures are followed.
  • Promote and upsell additional items such as pastries, snacks, and retail products.
• Team Collaboration:
  • Work closely with other staff members to ensure smooth operations during the shift.
  • Communicate effectively with team members and management to address any issues or special requests.

Qualifications:

• Experience and Skills:
  • Previous experience as a barista or in a similar role is preferred.
  • Strong customer service skills with a friendly and outgoing personality.
  • Ability to work efficiently in a fast-paced environment.
  • Good communication and interpersonal skills.
  • Basic math skills for handling transactions.
• Attributes:
  • Reliable and punctual, with the ability to work early morning shifts, including weekends and holidays.
  • Detail-oriented with a commitment to maintaining high standards of cleanliness and quality.
  • Ability to stand for extended periods and perform physical tasks such as lifting and bending.

Benefits:

• Competitive hourly wage and tips.
• Opportunities for professional development and career advancement.
• Employee discounts on hotel stays and services.
• Health and wellness benefits for eligible employees.
• Free meals
• Free parking

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