The UPS Store Customer Service Associate Job at SKR Ventures, Walnut Creek, CA

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  • SKR Ventures
  • Walnut Creek, CA

Job Description

:

The Seasoned Customer Service Associate delivers world-class customer sales & service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

QUALIFICATIONS

  • 1-2 years experience in retail
  • Good with customer facing engagement
  • Good time-management, and communication skills
  • Strong computer skills, including Microsoft Office
  • Prompt, reliable, and responsible, Flexible to work on weekends (Sat & Sunday)
  • High school diploma or GED required
  • Ability and aspiration to grow to take a leadership role
  • Able to lift 40 pounds

Type of Work:

  • Shipping/Mailing - Processing shipments for customers
  • Package/Mail Sorting - Sorting incoming deliveries for pickup
  • Packing - Providing packing service for customers
  • Passport Photos -Taking photos for passport pictures
  • Printing, Scanning, Faxing - Providing print services to customers
  • Notary- Verifying ID of document signers

BENEFITS

  • Sales bonus and promotion incentives, training & management certification for top performers, and an opportunity to advance to management
  • Paid training
  • Uniforms provided
  • Discounts on products and shipping
  • Paid Notary Certification for the right candidate
  • Paid LifeScan/fingerprint Certification
  • Sick Leave

BUSINESS HOURS

  • Monday - Friday 8:00 AM - 6:30 PM
  • Saturday 10:00 AM - 3:30 PM

Work Remotely

  • No

Job Types: Full-time, Part-time

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Tags

Hourly pay, Full time, Part time, Work at office, Remote work, Monday to Friday, Flexible hours, Shift work, Weekend work, Day shift

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