Job Description

Role Description

This position is needed to fulfill the critical role of a Software Engineer within Twilio Sendgrid, to be both hands-on in creating, deploying and managing highly available, very large scale distributed systems. Our systems processed 12 billion emails on Black Friday 2025 and we continue to scale! You will be a key contributor in one or more of these areas:

• Redesigning backend services to improve scalability.
• Strengthening service security to keep up with changing threats.
• Delivering solutions that enhance the customer journey.
• Developing new product offerings that provide actionable insights into the health of customers’ email programs.

In this role, you’ll:

• Build and operate your team's services in a distributed production environment used by millions of customers across the globe.
• Collaborate routinely with other team members as well as members of the wider organization to tackle complex problems in distributed computing.
• Help, guide, mentor and influence more junior members of the team in their career.
• Communicate effectively to executives, to your peers, and internally among your team.
• Constantly look for areas of improvement in systems and optimize.
• Be an advocate for balancing tech debt and feature development.

Qualifications

• 8+ years of relevant experience building highly available, scalable, fault tolerant and maintainable distributed systems to help deliver mission critical applications.
• Strong experience with Golang, Java, or similar technologies.
• Demonstrated track record in service ownership.
• Operational excellence focused mindset: Understands value of monitoring with metrics and alerting. Knows how to build resilient systems that are maintainable for years to come.
• Excellent written and spoken communication skills. Ability to articulate and present vision to both technical and non-technical stakeholders.
• Strong technical and leadership chops - Led technical decisions for your team and influenced technical decisions across your functional domains on large scale projects.
• Led initiatives/projects that enforce operational reliability factors such as monitoring, performance and capacity planning, security, and disaster response.
• Degree in Computer Science or a related field, or equivalent work experience.

Requirements

• Experience delivering software using Containers/Kubernetes.
• Experience with Kafka data pipelining.
• Experience with MySQL or AWS Aurora database systems.
• Understanding of cloud technologies and experience in at least one cloud platform: AWS, GCP, or Azure.

Benefits

• Estimated pay ranges for this role are as follows: $171,120.00 to $213,900.00.
• Applications for this role are intended to be accepted until 8/6/2026, but may change based on business needs.

Job Tags

Similar Jobs