Job Description
Scrum Master
The Scrum Master Lead is a senior Agile delivery leader responsible for enabling high performing Scrum teams while driving Agile maturity across programs, departments, or portfolios. This role goes beyond a single team, focusing on organizational impediment removal, Agile coaching, stakeholder alignment, and continuous improvement at scale. The Scrum Master Lead acts as a servant leader, coach, and trusted advisor to delivery teams and leadership.
Key Responsibilities
Agile & Scrum Leadership
Serve as Lead Scrum Master across multiple Agile teams or a complex program
Facilitate and oversee Scrum ceremonies (Sprint Planning, Daily Stand ups, Reviews, Retrospectives) while ensuring consistency and quality
Coach Scrum Masters and delivery teams on Agile principles, self organization, and continuous improvement
Ensure Scrum and Agile frameworks are understood, adopted, and effectively executed
Program & Organizational Enablement
Identify and remove cross team, program level, and organizational impediments
Partner with Product Owners, Architects, and Delivery Leads to improve value flow and predictability
Support Agile delivery in hybrid environments (Scrum, SAFe, Kanban, Waterfall as applicable)
Drive alignment across dependent teams and shared services
Coaching & Leadership
Act as an Agile coach for teams, Scrum Masters, and leaders
Guide leadership in fostering an environment that supports fast value delivery, quality, and customer focus
Mentor junior and mid level Scrum Masters and contribute to Scrum Master communities of practice
Lead by example in adopting an Agile mindset and behaviors
Metrics, Transparency & Continuous Improvement
Define and monitor Agile metrics (velocity, flow, predictability, team health)
Use data and information radiators to drive transparency and informed decision making
Facilitate retrospectives at team and program levels to ensure actionable improvements
Proactively manage risks, dependencies, and delivery health
Required Qualifications
Experience in Agile delivery, including senior or lead Scrum Master roles
Strong expertise in Scrum and Agile frameworks (Scrum, SAFe)
Experience supporting multi team programs or enterprise scale initiatives
Proven ability to coach teams and influence senior stakeholders
Strong facilitation, communication, and conflict resolution skills
Scrum Master certification (CSM, SAFe, or equivalent)
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