PC/Computer Technician - Washington DC - Hybrid Job at ASP Web Solutions, Washington State

Z0pIQW9zUFZyTEVES0pCK3R5M1BHZzcvSFE9PQ==
  • ASP Web Solutions
  • Washington State

Job Description

Windows and Mac Technician (1 position): (Must be able US Citizen able for background check)

Performs a variety of technical support functions to include new computer deployment (imaging, transfer data, physical install) and end user support.  Assists with office moves that involve disconnect and reconnect of customer computers and next day support to assist with log-in and printer set up.  Will be required to troubleshoot network connectivity issues and common PC software and hardware problems.  Renders “How to Assistance” to customers for MS Office 365 applications mainly related to new user acclimatization (example configuring Outlook preferences).  Will be required to follow standard procedures to configure and deploy mobile devices in an enterprise environment (tablets and smart phones).

Required qualifications:

  • 5 years’ experience performing similar duties
  • Ability to work independently, stay organized and multi-task
  • Maintain professional bearing and strong customer service in challenging situations
  • Requires working knowledge of and ability to apply standards, concepts, and techniques in the following areas:  desktop computer imaging, end user support and hardware repair for Windows and Apple computers and laptops, activation and end user support for mobile devices, network printer support, and warranty coordination for HP and other makes of printers and multi-function devices.
  • Strong communication and customer service skills.
  • Troubleshooting skills in the listed areas of knowledge.
  • Ability to obtain and/or maintain Public Trust security clearance.
  • Familiarity with Active Directory to create/manage computer objects and perform password resets/account unlocks. 
  • Reliable transportation and able to arrive for scheduled shift on time without fail

Desired qualifications:

  • A+ recent certification
  • Familiarity with Windows 10/11, recent Mac OS, Windows Active Directory, AirWatch MDM for mobile devices, MS Office 365
  • College graduate or equivalent industry specific trade school

Schedule and place of performance:

  • Period of performance is January 2026 through March 2027
  • 50 % remote work - 50% onsite
  • Work schedule will be dynamic, hours may fluctuate significantly from one day to the next.  Overtime will be available and required.  On average most weeks will be in excess of 40 hours but there may be fluctuations (example 30 hours one week and 60 hours the next).
  • Schedule flexibility is required to provide coverage for events scheduled and assigned with little advance notice. There will be weekend and holiday work to accommodate customer demand and schedule.  These are all first shift positions that may start early, run late, and require weekend daytime work.
  • Subcontractor is expected to report to our office in Washington, DC.

Please send resume to jobs@asp-web-solutions.com

Job Tags

Contract work, For subcontractor, Remote work, All shifts, Shift work, Weekend work, Day shift

Similar Jobs

Contact Government Services, LLC

Computer Support Technician Job at Contact Government Services, LLC

 ...Computer Support Technician Employment Type: Full-Time, Entry Level Department: Information Technology As a CGS Computer Support Technician, you will provide a variety of direct assistance to USAO personnel, AUSAs, legal assistants, administrative staff, and... 

Orion Placement

Legal Operations Manager Job at Orion Placement

 ...trust accounting), be highly organized, and be tech savvy with legal systems. About Our Client They are a well-established...  ...operations and administrative execution for a busy law practice Manage billing and payment workflows, including cost recovery,... 

Harvey Nash Group

Scale Management Analyst - Retail Perishable functions Job at Harvey Nash Group

Job Title:Scale Management Analyst Retail Perishable functions Location:Matawan, NJ 07747 Perm (FTE) role US citizens and Green Card Holders and thoseauthorized to work in the US are encouraged to apply. We are unable tosponsor H1b candidates at this time...

Partisia Blockchain Applications

Junior Graphic Designer Job at Partisia Blockchain Applications

 ...concepts Create social media banners Design Google Slides presentations...  ...A portfolio that showcases experience in graphic design and illustrations ~1+ years of professional...  ...industry ~ High-intermediate/advanced level of English ~ Good internet connection... 

FUJIFILM Biotechnologies

Warehouse Technician Job at FUJIFILM Biotechnologies

Position OverviewFUJIFILM Electronic Materials, USA, Inc., is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity at our North Kingstown, RI facility for a Warehouse Technician!The Warehouse...