Job Description

Role Description

Join the team as Twilio’s next Global Events Manager - Flagship Events. Twilio is seeking a high-caliber, dynamic Global Events Manager to serve as the primary architect for our annual flagship conference, SIGNAL. This is not just an event planning role; it is a strategic position designed for someone who can translate Twilio’s vision into a world-class attendee experience that resonates with developers, technologists, LoB and C-level executives alike.

As the lead for SIGNAL, you will own the end-to-end lifecycle of our most significant brand moment—from collaborating with global stakeholders on high-level strategy and production to meticulous budget oversight and project management. This role will require a strategic event marketer with a proven track record of delivering large-scale, impactful events that align with business objectives who is also a creative powerhouse who can navigate the complexities of a large-scale user conference while ensuring seamless execution across our LATAM, EMEA, and APJ regions.

Responsibilities

• Lead SIGNAL Strategy: Serve as the primary project lead for our flagship conference, working with stakeholders to define the attendee journey, event themes, and strategic goals to drive brand equity and pipeline. Collaborate with cross-functional teams to integrate event strategies into broader marketing initiatives and meet our key results.
• End-to-End Production: Orchestrate all aspects of large-scale logistics, including venue sourcing, budget management, vendor coordination, production, operations, experiential engagement, sponsorship and onsite execution.
• Cross-Functional Leadership: Act as the central hub for SIGNAL, collaborating with leadership, product marketing, GTM sales, and brand creative teams to understand their needs and incorporate them into the event planning while ensuring a unified brand voice.
• Full-Cycle Project Management: Lead global status meetings, drive rigorous project timelines, and manage complex workstreams (sponsorship, registration, content, and demand gen) ensuring that all tasks and deadlines are tracked and met.
• Financial Stewardship: Build and manage multi-million dollar event budgets, prioritizing cost-effectiveness, contract negotiations, and detailed ROI reporting.
• Global Integration: Ensure SIGNAL’s content and experience are adaptable for regional nuances in LATAM, EMEA, and APJ, supporting localized SIGNAL World Tour initiatives.
• Measurement & Analysis: Define Key Performance Indicators (KPIs) and lead post-event debriefs to analyze impact, attendee satisfaction, and conversion metrics. Assist with post-event analysis to measure the success of each event against predetermined goals.
• Support overall Global Event Team initiatives.

Qualifications

• 5+ years of experience in high-growth tech event marketing, specifically leading large-scale user conferences (2,000+ attendees).
• Proven track record of managing "Flagship" level events where strategy, production value, and brand storytelling are paramount.
• Strong communication and interpersonal skills, extensive experience advising and collaborating with C-level executives on event strategy and keynote delivery.
• Demonstrated ability to manage event strategy, execution, and post-event analysis. Expert-level ability to manage large budgets, complex vendor ecosystems, and intricate project timelines without breaking a sweat.
• Demonstrated ability to lead by influence, aligning product, sales, and marketing teams toward a singular event vision.
• A strategic thinker with a proactive, solution-oriented growth mindset capable of thriving in a fast-paced, dynamic environment where quick pivot skills are essential. Ability to work independently as well as part of a team, collaborating effectively with colleagues from various departments.

Desired

• Proficiency with Airtable, Swoogo, Slack, and Google Suite.
• Experience managing events across multiple international regions and a deep understanding of global cultural trends in the developer community.
• Familiarity with the technical and operational side of events (AV, lighting, live-streaming, labor, materials, printing, etc).

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• And much more. Offerings vary by location.

Compensation

Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $87,840 - $109,800.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $92,960 - $116,200.
• Based in the San Francisco Bay area, California: $103,200 - $129,000.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Application Deadline

Applications for this role are intended to be accepted until May 31, 2026, but may change based on business needs.

Company Description

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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