Customer Service Representative Job at XPO Logistics, Kansas City, KS

akpMR3JjVGVvcmtCTHBaeXRpckpIdzM0RUE9PQ==
  • XPO Logistics
  • Kansas City, KS

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $22.10
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Shift work, Night shift, Weekend work, Afternoon shift

Similar Jobs

Grit Empowerment

Business Development Specialist Job at Grit Empowerment

 ...independent contractor opportunity Seeking motivated Business Development Specialist that are looking for more independence, flexibility...  ...the world and will enjoy time and location flexibility. Full training is provided, therefore no specific experience in this industry... 

Verde Clean

Weekend Custodian - (PT- Night Shift) Job at Verde Clean

 ...providing exceptional service and making a positive environmental impact, we want you to be part of our team! Position Details Schedule: Saturday to Sunday, 1pm - 9:30pm (Part-Time) Pay: $18/hour What You'll Do: As a Custodian, you will help maintain a clean,... 

AO Globe Life

Remote Client Support Specialist | Work From Home | U.S. Only Job at AO Globe Life

 ...team and seeking motivated individuals ready to begin immediately. This is a 100% work-from-home position with structured training and long-term growth potential. No prior experience required we train the right candidates. Position Details: Fully Remote (U.... 

Rocky Mountain Laboratories LLC

Medical Courier Driver (Evening, SLC 1099) Job at Rocky Mountain Laboratories LLC

 ...Medical Courier (1099 Contractor) Rocky Mountain Laboratories Draper, UT About Us Rocky Mountain Laboratories is a clinical laboratory...  ...assigned by management Required Qualifications Valid drivers license with a clean driving record Active smartphone (... 

Everglades Equipment Group

Road Service Technician Job at Everglades Equipment Group

Job Title: Road Service Tech/Grade A- Mechanic Job Description: Technician is responsible for repair and maintenance of a variety of agricultural, lawn maintenance and construction equipment. This technician may be required to go out into the field and service equipment...